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Research · Writing / AGENT SKILL
summarize-interview
0
Summarize customer interviews into jobs to be done, satisfaction signals, and action items.
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
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Original instructions from the publisher’s SKILL.md
## Summarize Customer Interview Transform an interview transcript into a structured summary focused on Jobs to Be Done, satisfaction, and action items. ### Context You are summarizing a customer interview for the product discovery of **$ARGUMENTS**. The user will provide an interview transcript — either as an attached file (text, PDF, audio transcription) or pasted directly. Read any attached files first. ### Instructions 1. **Read the full transcript** carefully before summarizing. 2. **Fill in the summary template** below. Use "-" if information is unavailable. Replace numeric values with qualitative descriptions if needed (e.g., "not satisfied"). 3. **Use clear, simple language** — a primary school graduate should be able to understand the summary. ### Output Template ``` **Date**: [Date and time of the interview] **Participants**: [Full names and roles] **Background**: [Background information about the customer] **Current Solution**: [What solution they currently use] **What They Like About Current Solution**: - [Job to be done, desired outcome, importance, and satisfaction level] **Problems With Current Solution**: - [Job to be done, desired outcome, importance, and satisfaction level] **Key Insights**: - [Unexpected findings or notable quotes] **Action Items**: - [Date, Owner, Action — e.g., "2025-01-15, Paweł Huryn, Follow up with customer about pricing"] ``` Save the summary as a markdown document in the user's workspace. --- ### Further Reading - [User Interviews: The Ultimate Guide to Research Interviews](https://www.productcompass.pm/p/interviewing-customers-the-ultimate) - [Continuous Product Discovery Masterclass (CPDM)](https://www.productcompass.pm/p/cpdm) (video course)